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DANA deposit and withdrawal

DANA is one of our most popular payment methods on robolx. To deposit, open your account, navigate to Deposit, and select DANA. Enter your desired amount (minimum our welcome offer, maximum our welcome offer) and confirm. You are redirected to the DANA app or web interface. Log in, authorize the payment, and return to robolx. The deposit credits instantly—usually within 30 seconds. For withdrawals, go to Withdrawal, select DANA, enter the amount, and confirm. The payout processes within subject to verification on average. Your DANA wallet receives the funds automatically. No fees apply on either side. DANA deposits and withdrawals are available 24/7; there are no cutoff times or blackout windows. Ensure your DANA account is verified and your phone number matches your robolx registration for smooth processing.

OVO and GoPay usage

OVO and GoPay function similarly on robolx. Both are wallet-based e-money services popular across Indonesia. To use OVO, add it as a payment method in your robolx account settings by linking your phone number. Your OVO account balance must match or exceed the deposit amount you choose. Deposits settle within subject to verification. Withdrawals to OVO take subject to verification and incur no fee. GoPay follows the same flow: link your GoPay account, deposit from your available balance, and withdraw within subject to verification. Both methods require KYC verification on the e-money platform (phone number and national ID). Once verified, transactions are instant. We recommend keeping a sufficient balance in both wallets if you plan frequent deposits and withdrawals. Both OVO and GoPay are supported 24/7 on robolx with no transaction limits beyond the platform's per-transaction caps.

BCA, Mandiri, BRI, BNI virtual account

Bank virtual accounts (VA) offer a direct deposit route on robolx. During your first withdrawal request, we generate a unique VA number tied to your account—one per bank. For example, a BCA VA looks like 1234567890123456. Deposit by transferring from any bank account (yours or another's) to this VA number. The transfer settles within subject to verification depending on the originating bank. Once credited, funds appear in your robolx wallet instantly. For withdrawals, select "Bank Transfer" and choose your bank (BCA, Mandiri, BRI, or BNI). Funds are sent back to the account that funded your initial deposit. Withdrawals typically process within subject to verification. Bank transfer fees vary by your bank; robolx charges no additional fee. This method is ideal for large amounts and recurring deposits. Ensure your registered name matches your bank account name to avoid delays. Bank VA deposits and withdrawals are available 24/7, including weekends and holidays.

Fees, limits and verification

robolx enforces transparent fee and limit policies. Deposits carry no platform fee; the full amount credits to your account. Withdrawal fees depend on method: DANA, OVO, and GoPay charge zero platform fee, while QRIS and bank transfers may incur 2,500–our welcome offer per transaction (bank-imposed). Per-transaction limits are our welcome offerinimum and our welcome offeraximum across all methods. Daily withdrawal limits apply after KYC verification: first-level users can withdraw up to our welcome offer per day; verified users up to our welcome offer. KYC verification is required before your first withdrawal and involves submitting a government ID and proof of address. The review takes subject to verification. Unverified accounts can deposit unlimited times but cannot withdraw. Account limits (deposit caps, session limits, loss limits) are user-configurable and can be adjusted via Settings → Account Control at any time.

Resolving a stalled transaction

If your deposit has not appeared in your robolx account within the stated timeframe, first check your payment method's transaction history. For DANA, OVO, or GoPay, verify the charge posted to your wallet—if yes, robolx may be processing it (wait up to subject to verification). If the charge is not visible on your e-money account, contact the e-money provider. For bank transfers, log into your bank and confirm the transfer left your account. If the VA number was entered correctly and the transfer succeeded on the bank side, contact robolx support with your transaction reference number; we can manually investigate. Withdrawal delays are rare but can occur if your account triggers a review (new account, large withdrawal, or unusual activity). We notify you via email and in-app message if a review is underway. Reviews typically resolve within 24 hours. In all cases, open a support ticket immediately with your transaction ID, payment method, amount, and timestamp. Our team responds within 2–4 hours during business hours and provides a resolution or next steps.